End points

#Comprehensive AMCNon Comprehensive AMC
1All your hardware and manpower cost will be borne by us for maintaining your assetsAssets will be maintained by us for the committed support time window
2Any breakdown or failure will be our responsibilityAttempt will be made to ensure that issues are resolved without major changes or replacement to avoid cost impact
3Availability of required spares will always be maintained at site to avoid downtimeImmediate resolution and long term availability
4Scheduled Preventive MaintenanceScheduled Preventive Maintenance
#Break Fix Support – On Call BasisBreak Fix Support – Fixed Volume
1On every call our team will visit your users or location and address the issues reported Every asset worked will be charged hereFixed no of tickets will be agreed here before service commencement On completion of agreed ticket count within the tenure we may have facility to add up or extend the ticket limitt